At Evomk.com, we strive to provide high-quality Lehenga Choli, Sarees, Salwar Suits, Western Wear, and more. However, if you are not completely satisfied with your purchase, we are here to help.
1. Return Policy
We accept returns under the following conditions:
✔ The return request must be initiated within 7 days of receiving the product.
✔ The product must be unused, unwashed, and in its original condition with all tags and packaging intact.
✔ Items purchased on sale or during promotional offers may not be eligible for returns.
✔ Customized or made-to-order products are non-returnable.
How to Initiate a Return
- Email us at Support@evomk.com with your order number and reason for return.
- Our team will verify your request and provide a return shipping address.
- Ship the item back to us using a reliable courier service (return shipping costs are borne by the customer).
- Once we receive the returned item, we will inspect it and notify you of the return status.
2. Refund Policy
✔ Refunds will be processed only after we receive and inspect the returned product.
✔ Approved refunds will be credited to the original payment method within 7-10 business days.
✔ Shipping and COD charges (if applicable) are non-refundable.
✔ If a product is returned due to damage or defect, we will offer a full refund or replacement.
3. Exchange Policy
✔ We allow exchanges for size or color issues, subject to product availability.
✔ If the requested exchange is unavailable, a store credit or refund will be issued.
4. Non-Returnable Items
The following items cannot be returned or exchanged:
- Lingerie, innerwear, and accessories.
- Customized or personalized orders.
- Products marked as “Final Sale.”
5. Damaged or Defective Products
If you receive a damaged or defective product, please:
- Email us at Support@evomk.com with clear images of the product and packaging.
- We will verify and arrange a free replacement or refund as per policy.
6. Contact Us
For any queries regarding returns, refunds, or exchanges, feel free to reach out:
📍 Address: 1202, Infinity Tower, Near Shall Petrol Pump, Lal Darwaza, Surat- 395004
📞 Phone: 9923456735
📧 Email: Support@evomk.com
We appreciate your trust in Evomk.com and aim to provide the best shopping experience.