At Evomk.com, we are committed to delivering your orders quickly and safely. Please read our shipping policy carefully to understand our shipping process, charges, and estimated delivery times.
1. Shipping Coverage
We ship across India and offer international shipping to select countries. Availability may vary based on location.
2. Processing Time
✔ Orders are processed within 1-3 business days after payment confirmation.
✔ Customized or made-to-order items may take longer to process.
✔ Orders placed on weekends or public holidays will be processed on the next business day.
3. Estimated Delivery Time
- Standard Shipping (India): 5-7 business days
- Express Shipping (India): 2-4 business days
- International Shipping: 10-15 business days (depending on location and customs clearance)
Note: Delivery times may vary due to unforeseen circumstances such as weather conditions, customs delays, or courier issues.
4. Shipping Charges
✔ Free shipping on all prepaid orders above ₹999 (India only).
✔ A standard shipping fee applies to orders below ₹999.
✔ International shipping rates vary based on the destination and order weight.
5. Order Tracking
Once your order is shipped, you will receive a tracking number via email or SMS. You can track your order on our website or through the courier’s tracking link.
6. Cash on Delivery (COD)
✔ COD is available for select pin codes in India.
✔ A nominal COD fee may apply based on order value.
7. Delayed or Lost Shipments
- If your order is delayed beyond the estimated time, please contact us.
- If an order is lost during transit, we will either reship the product or issue a refund after verification with the courier service.
8. Returns Due to Failed Delivery
If the courier is unable to deliver your package due to an incorrect address or repeated failed delivery attempts, the order will be returned to us. In such cases:
✔ Customers will need to pay for reshipping.
✔ If a refund is requested, shipping charges will be deducted from the refund amount.
9. Contact Us
For any shipping-related queries, feel free to contact us:
📍 Address: 1202, Infinity Tower, Near Shall Petrol Pump, Lal Darwaza, Surat- 395004
📞 Phone: 9923456735
📧 Email: Support@evomk.com
We appreciate your trust in Evomk.com and strive to provide a seamless shopping experience.